Strategic Management Quarterly

Workforce Diversity Management, the Case of Mayo Clinic
Mussie T. Tessema, Ph.D; Kathryn J. Ready, Ph.D; Alexis Vlack; Eden Sahle; Erica Stiller; Samantha Theis

Abstract
In the last two decades, organizations have increased their efforts to diversify their workforce. This paper provides a case study of diversity management practices implemented by Mayo Clinic, a world-renowned healthcare organization, as part of their successful efforts to diversify their workforce. The integrative nature of Mayo Clinic’s diversity management practices, as well as advantages and disadvantages, and theoretical and practical implications of workforce diversity management programs are discussed. Implications of these findings for other organizations and future research directions are highlighted.

Full Text: PDF     DOI: 10.15640/smq.v5n1_2a2